c44 Support and Contact Center

Corporate support

Support for account, verification, and site issues; Dhaka-based users usually send login-related questions first

• Account information
• Technical guide
• c44 Help Center

Mobile support

To run APK on Android requires 2 steps: the c44 app, install, and updates explained in brief

• APK guide
• Quick setup
• Light file

Local payment instructions

bKash, Nagad, and Rocket users repeatedly ask the same questions here; short answers cover submission, status, and confirmation

• bKash
• Nagad
• Rocket

Dhaka Office

Local support: Dhaka-based team; address: Dhaka, Bangladesh; official documents, email, and ticket number are matched to this address

Email and ticket

Describe ticket issues, screenshots, and login time; this helps faster resolution, especially when Dhaka network is slow at night

Response speed

For common questions, 3 details suffice: username, device, and error type; this reduces unnecessary back-and-forth at the help desk

Step 1: verify identity

Step 2: identify the problem

Login, app, or payment

Step 3: send proof

Screenshots, date, and

First

Review

6.3M+

Uptime

Investor and

Investor Relations team's

Document check

Brief introduction

Follow-up list

Keep a ticket

To start faster

This page is the main support

এই পেজটাই মূল সহায়তা পয়েন্ট লগইন, অ্যাপ, আর পেমেন্ট প্রশ্ন এখানে আলাদা করে বলা আছে

Fast replies from Dhaka?

Yes, the local team works on Bangladesh time, so sending questions during the day yields faster responses.

What do you get with bKash, Nagad, Rocket?

Deposit status, confirmation, and how to handle wrong references, that's shown.

What should you provide if the app

Device model, APK version, and problem screenshot, send them so c44 Support can understand quickly.

Where to go after c44 Contact?

Go to the login guide and the app download page; the practical next steps are there.